Joint ABS-MAS Response to Letter "What PayNow’s alias removal really signals" - The Straits Times, 28 May 2026

ABS and MAS' joint response to the ST Commentary reiterates that the sole objective of the removal of PayNow nicknames is to address impersonation scams – a known modus operandi where scammers misuse nicknames to pose as trusted individuals or entities. Contrary to what Dr Rabetti suggested, it is not to support compliance and enforcement or to compromise privacy. The removal of nicknames is part of a broader set of anti-scam measures, including the setting of transaction limits, cooling-off periods, fraud monitoring, and consumer education. Together, these help strengthen protection against evolving scam risks.